Yes, it did melt the housing so much out of shape that the switch would not work and water would not turn off. Air can go into the water line due to a bad water connection.
I thought one could buy a new plastic overlay, but no luck there. On my GE I started at the top of the flat portion directly behind the dispenser. Check The Water Filter If the water filter is not correctly installed, it can block the water flow into the dispenser. Will keep space between the freezer items and the dispenser panel. Samsung Support Centers Need a repair for your Samsung devices? I have same problem with our side by side….. I saw both of these issues discussed, and are good points to keep in mind.